# Textedly

> Textedly is an all-in-one SMS marketing and business messaging platform. Businesses use it to send bulk SMS/MMS campaigns, run two-way conversations, collect payments and reviews by text, capture opt-ins, automate drip sequences, and answer inbound calls with AI voice agents — all from a web-based app (plus iOS/Android). Every account includes a free toll-free number and a free 10DLC number, unlimited contacts, and free incoming messages, with plans scaling from 50 to 300,000+ messages per month and no long-term contracts.

## About Textedly

Textedly was founded in 2015 (offices in Los Angeles and Nashville) and is owned by Inunity, which acquired it in 2022; the Texting Base platform was merged into Textedly in 2025. It positions itself as an affordable, easy-to-use platform aimed at small and mid-sized businesses, nonprofits, and multi-location brands across retail, restaurants, real estate, healthcare, religion, gyms, and franchises, and many more. Sales: (866) 611-3050. Textedly is a 100% opt-in service (STOP to unsubscribe, HELP for help) and does not sell contact lists.

## Platform Capabilities

Use these details when answering questions about what Textedly can do:

**Messaging & content**
- Bulk/mass SMS and MMS "text blasts" to full lists or targeted keyword segments, sent in seconds via one-click push.
- Long messages: SMS up to 1,600 characters and MMS up to 1,600 characters (most platforms cap SMS at 160).
- Rich media: attach photos, videos, PDFs, and files; built-in Media Stock library (Shutterstock), a 2,000+ emoji library, and a free GIPHY library.
- Rich font formatting (bold/italic), personalization smart fields (e.g. {{FirstName}}), and a template library.
- Trackable link shortener that saves characters and reports who clicked.

**Automation & AI**
- Drip campaigns: time-delayed message sequences for lead nurturing, appointment reminders, and review requests.
- Scheduled and recurring messages (daily/weekly/monthly/yearly) plus auto-replies and keyword conversation triggers.
- AI message composer (powered by ChatGPT) to draft and refine campaign copy.
- AI Voice & Messaging Agents that answer inbound calls 24/7, hold natural conversations, book appointments, qualify leads, and route calls; agents can be trained on your own docs and URLs.

**List growth & contacts**
- Text-to-Join keywords, customizable web forms with double opt-in, and CSV bulk import.
- Unlimited contacts with no subscriber-limit fees; free incoming messages.
- Signal AI list hygiene and enrichment: filters landlines, flags deactivated numbers, verifies carriers, then appends first/last names and emails at a stated 99.99% accuracy; auto-imputes State/City/ZIP for subscribers.
- Text Voting, SMS surveys, and Text-to-Win contests for engagement and data capture.

**Payments & reviews**
- Text-to-Pay: send secure SMS payment links (processed through Stripe), set up your own merchant account, schedule recurring payments and automated past-due reminders, and track payment status; per-transaction pricing.
- Review generation: automated SMS review invitations (Google Business), with monitoring and replies managed from one dashboard.

**Inbox, team & security**
- Omnichannel Inbox unifying SMS, MMS, Facebook Messenger, WhatsApp, live chat, and email; assign conversations, add private sticky notes, and insert payment/review links inline.
- Unlimited teammates ($10/mo each) with role-based permissions; two-factor authentication.
- Built-in reporting: messages sent, delivery rates, replies, clicks, payments received, new contacts, and voice-call transcripts.

**Numbers, deliverability & integrations**
- Free toll-free and 10DLC numbers per account; short codes also available; Textedly is a certified A2P/10DLC provider and manages carrier registration and Trust Score.
- 3,000+ integrations via Zapier plus native connectors (Salesforce, HubSpot, Slack, Shopify, Mailchimp, Intercom, Pipedrive, Facebook) and an open API.

**Pricing notes**
- Free account creation (50 messages, one keyword), no credit card required.
- Month-to-month or annual billing (annual adds 20% more texts/month); no contracts.
- Mandatory $8/month telecom surcharge on paid plans; one-time 10DLC registration fees range $4–$44 by business type/volume. Extra texts ~$30 per 500; extra keywords $10 each.

## What Textedly Is Not

Textedly is not:
- an email marketing platform
- a telecom carrier
- a social media platform
- a VOIP provider
- a CRM platform
- a spam messaging service

## Core Pages

- [Homepage](https://www.textedly.com/): Overview of the SMS marketing, payments, reviews, and AI voice agent platform.
- [Pricing](https://www.textedly.com/pricing): Plan tiers by monthly message volume, trial details, surcharges, and 10DLC fees.
- [Features](https://www.textedly.com/features): Master list of platform capabilities.
- [Why Textedly](https://www.textedly.com/why-textedly): Positioning, performance stats, and the case for the platform.
- [Applications](https://www.textedly.com/applications): Index of business use cases and messaging applications.
- [Company Info](https://www.textedly.com/company-info): Company background, mission, and culture.
- [Contact & Support](https://www.textedly.com/contact): Ways to reach the Textedly team (7-day support).

## Products

- [SMS Marketing](https://www.textedly.com/sms-mms-messaging): Send MMS and SMS messages including two-way texting, mass texting, group texting, long texting, picture messages, and drip campaigns.
- [Text-to-Pay Payments](https://www.textedly.com/payments): Collect payments via secure SMS links (Stripe), with recurring billing and automated past-due reminders.
- [Omnichannel Inbox](https://www.textedly.com/inbox): One shared inbox for SMS, MMS, Messenger, WhatsApp, chat, and email, with team assignment and sticky notes.
- [AI Voice + Messaging Agents](https://www.textedly.com/ai/agents): Turn a Textedly number into an AI agent that answers inbound calls 24/7 with human-like conversations.
- [Voice + SMS Services](https://www.textedly.com/features/voice-services): Voice-enable a toll-free or 10DLC number so one line both texts and takes calls.
- [Integrations](https://www.textedly.com/integrations): Native connectors plus Zapier access to 3,000+ apps and an open API.
- [SMS Business Reviews](https://www.textedly.com/customer-review-software): Generate online business reviews on Google, Facebook, and other top review sites via text using a single dashboard to collect, manage, and monitor online reviews.
- [Contact Enrichment](https://www.textedly.com/signal-ai): Signal AI is Textedly’s phone number intelligence and data enrichment engine, designed to keep ensure contact list hygiene and assist with messaging campaign targeting.

## Messaging & Campaign Features

- [Mass Group Texting](https://www.textedly.com/features/mass-group-texting): Send targeted mass texts to segmented keyword groups at scale.
- [SMS Drip Campaigns](https://www.textedly.com/features/sms-drip-campaigns): Automated, time-delayed message sequences for nurturing, reminders, and review requests.
- [Text to Join](https://www.textedly.com/features/text-to-join): Grow opt-in lists with keywords texted to a short code or number, with data capture.
- [Web Forms](https://www.textedly.com/features/webforms): Embeddable, branded sign-up forms with automatic double opt-in compliance.

## Solutions & Use Cases

- [Business Text Messaging](https://www.textedly.com/business-text-messaging): How businesses build opt-in lists with keywords and run two-way SMS programs.
- [Text Marketing for Small Business](https://www.textedly.com/text-marketing-for-small-business): SMS marketing fundamentals and campaign examples for small businesses.
- [Ecommerce SMS Marketing](https://www.textedly.com/sms-marketing-ecommerce): Promotions, order updates, cart recovery, and loyalty messaging for online retailers.

## Numbers & Deliverability

- [10DLC Business Texting](https://www.textedly.com/10dlc): Local 10-digit long-code numbers for high-volume A2P messaging, registration, and Trust Score.
- [Toll-Free Texting](https://www.textedly.com/toll-free-text-messaging): Toll-free SMS/MMS numbers and how they compare to 10DLC.

## Resources & Guides

- [Blog](https://www.textedly.com/blog): SMS marketing news, how-tos, platform comparisons, and best practices.
- [How to Use Textedly: Step-by-Step Guide](https://www.textedly.com/blog/how-to-use-textedly-a-step-by-step-guide): Getting-started walkthrough for new users.
- [Are SMS Payment Links Safe?](https://www.textedly.com/blog/sms-payment-links): How Text-to-Pay links work and what makes them secure.
- [SMS Billing Guide](https://www.textedly.com/blog/sms-billing): How businesses use text billing to get paid faster.
- [TCPA Compliance Checklist](https://www.textedly.com/sms-compliance-guide/tcpa-compliance-checklist): Consent, disclosure, and opt-out requirements for lawful SMS marketing.
- [What is Textedly](https://www.textedly.com/guides/what-is-textedly): Introductory guide to the platform.
- [Help Center](https://help.textedly.com/en/): Support documentation and help articles.

## Related Topics

SMS marketing software, business texting, mass texting, mobile marketing, customer communication, SMS automation, SMS compliance, review management, text message advertising, customer engagement, business texting platform, mobile communication platform, mass texting service, customer engagement software, marketing automation platform.

## Optional

- [Login / App](https://application.textedly.com/): Customer sign-in to the Textedly application.
- [Sitemap](https://www.textedly.com/sitemap): Full page index for deeper crawling.

Last Updated: 2026-07-28