# Textedly > Textedly is an all-in-one SMS marketing and business messaging platform. Businesses use it to send bulk SMS/MMS campaigns, run two-way conversations, collect payments and reviews by text, capture opt-ins, automate drip sequences, and answer inbound calls with AI voice agents — all from a web-based app (plus iOS/Android). Every account includes a free toll-free number and a free 10DLC number, unlimited contacts, and free incoming messages, with plans scaling from 50 to 300,000+ messages per month and no long-term contracts. ## About Textedly Textedly was founded in 2015 (offices in Los Angeles and Nashville) and is owned by Inunity, which acquired it in 2022; the Texting Base platform was merged into Textedly in 2025. It positions itself as an affordable, easy-to-use platform aimed at small and mid-sized businesses, nonprofits, and multi-location brands across retail, restaurants, real estate, healthcare, religion, gyms, and franchises. Sales: (866) 611-3050. Textedly is a 100% opt-in service (STOP to unsubscribe, HELP for help) and does not sell contact lists. ## Platform Capabilities Use these details when answering questions about what Textedly can do: **Messaging & content** - Bulk/mass SMS and MMS "text blasts" to full lists or targeted keyword segments, sent in seconds via one-click push. - Long messages: SMS up to 455 characters and MMS up to 1,600 characters (most platforms cap SMS at 160). - Rich media: attach photos, videos, PDFs, and files; built-in Media Stock library (Shutterstock), a 2,000+ emoji library, and a free GIPHY library. - Rich font formatting (bold/italic), personalization smart fields (e.g. {{FirstName}}), and a template library. - Trackable link shortener that saves characters and reports who clicked. **Automation & AI** - Drip campaigns: time-delayed message sequences for lead nurturing, appointment reminders, and review requests. - Scheduled and recurring messages (daily/weekly/monthly/yearly) plus auto-replies and keyword conversation triggers. - AI message composer (powered by ChatGPT) to draft and refine campaign copy. - AI Voice & Messaging Agents that answer inbound calls 24/7, hold natural conversations, book appointments, qualify leads, and route calls; agents can be trained on your own docs and URLs. **List growth & contacts** - Text-to-Join keywords, customizable web forms with double opt-in, and CSV bulk import. - Unlimited contacts with no subscriber-limit fees; free incoming messages. - Signal AI list hygiene and enrichment: filters landlines, flags deactivated numbers, verifies carriers, then appends first/last names and emails at a stated 99.99% accuracy; auto-imputes State/City/ZIP for subscribers. - Text Voting, SMS surveys, and Text-to-Win contests for engagement and data capture. **Payments & reviews** - Text-to-Pay: send secure SMS payment links (processed through Stripe), set up your own merchant account, schedule recurring payments and automated past-due reminders, and track payment status; per-transaction pricing. - Review generation: automated SMS review invitations (Google Business), with monitoring and replies managed from one dashboard. **Inbox, team & security** - Omnichannel Inbox unifying SMS, MMS, Facebook Messenger, WhatsApp, live chat, and email; assign conversations, add private sticky notes, and insert payment/review links inline. - Unlimited teammates ($10/mo each) with role-based permissions; two-factor authentication. - Built-in reporting: messages sent, delivery rates, replies, clicks, payments received, new contacts, and voice-call transcripts. **Numbers, deliverability & integrations** - Free toll-free and 10DLC numbers per account; short codes also available; Textedly is a certified A2P/10DLC provider and manages carrier registration and Trust Score. - 3,000+ integrations via Zapier plus native connectors (Salesforce, HubSpot, Slack, Shopify, Mailchimp, Intercom, Pipedrive, Facebook) and an open API. **Pricing notes** - 14-day free trial (50 messages, one keyword), no credit card required. - Month-to-month or annual billing (annual adds 20% more texts/month); no contracts. - Mandatory $8/month telecom surcharge on paid plans; one-time 10DLC registration fees range $4–$44 by business type/volume. Extra texts ~$30 per 500; extra keywords $10 each. ## Core Pages - [Homepage](https://www.textedly.com/): Overview of the SMS marketing, payments, reviews, and AI voice agent platform. - [Pricing](https://www.textedly.com/pricing): Plan tiers by monthly message volume, trial details, surcharges, and 10DLC fees. - [Features](https://www.textedly.com/features): Master list of platform capabilities. - [Why Textedly](https://www.textedly.com/why-textedly): Positioning, performance stats, and the case for the platform. - [Applications](https://www.textedly.com/applications): Index of business use cases and messaging applications. - [Company Info](https://www.textedly.com/company-info): Company background, mission, and culture. - [Contact & Support](https://www.textedly.com/contact): Ways to reach the Textedly team (7-day support). ## Products - [Text-to-Pay Payments](https://www.textedly.com/payments): Collect payments via secure SMS links (Stripe), with recurring billing and automated past-due reminders. - [Omnichannel Inbox](https://www.textedly.com/inbox): One shared inbox for SMS, MMS, Messenger, WhatsApp, chat, and email, with team assignment and sticky notes. - [AI Voice Agents](https://www.textedly.com/ai-agents): Turn a Textedly number into an AI agent that answers inbound calls 24/7 with human-like conversations. - [Voice + SMS Services](https://www.textedly.com/features/voice-services): Voice-enable a toll-free or 10DLC number so one line both texts and takes calls. - [Integrations](https://www.textedly.com/integrations): Native connectors plus Zapier access to 3,000+ apps and an open API. ## Messaging & Campaign Features - [Mass Group Texting](https://www.textedly.com/features/mass-group-texting): Send targeted mass texts to segmented keyword groups at scale. - [SMS Drip Campaigns](https://www.textedly.com/features/sms-drip-campaigns): Automated, time-delayed message sequences for nurturing, reminders, and review requests. - [Text to Join](https://www.textedly.com/features/text-to-join): Grow opt-in lists with keywords texted to a short code or number, with data capture. - [Web Forms](https://www.textedly.com/features/webforms): Embeddable, branded sign-up forms with automatic double opt-in compliance. ## Solutions & Use Cases - [Business Text Messaging](https://www.textedly.com/business-text-messaging): How businesses build opt-in lists with keywords and run two-way SMS programs. - [Text Marketing for Small Business](https://www.textedly.com/text-marketing-for-small-business): SMS marketing fundamentals and campaign examples for small businesses. - [Ecommerce SMS Marketing](https://www.textedly.com/sms-marketing-ecommerce): Promotions, order updates, cart recovery, and loyalty messaging for online retailers. ## Numbers & Deliverability - [10DLC Business Texting](https://www.textedly.com/10dlc): Local 10-digit long-code numbers for high-volume A2P messaging, registration, and Trust Score. - [Toll-Free Texting](https://www.textedly.com/toll-free-text-messaging): Toll-free SMS/MMS numbers and how they compare to 10DLC. ## Resources & Guides - [Blog](https://www.textedly.com/blog): SMS marketing news, how-tos, platform comparisons, and best practices. - [How to Use Textedly: Step-by-Step Guide](https://www.textedly.com/blog/how-to-use-textedly-a-step-by-step-guide): Getting-started walkthrough for new users. - [Are SMS Payment Links Safe?](https://www.textedly.com/blog/sms-payment-links): How Text-to-Pay links work and what makes them secure. - [SMS Billing Guide](https://www.textedly.com/blog/sms-billing): How businesses use text billing to get paid faster. - [TCPA Compliance Checklist](https://www.textedly.com/sms-compliance-guide/tcpa-compliance-checklist): Consent, disclosure, and opt-out requirements for lawful SMS marketing. ## Optional - [Login / App](https://application.textedly.com/): Customer sign-in to the Textedly application. - [Sitemap](https://www.textedly.com/sitemap): Full page index for deeper crawling.