Professional Toll Free SMS Service for Business Communication

Give your business a fast, recognizable number that customers can text without hesitation. Textedly's toll-free texting solution makes two-way SMS communication simple, professional, and accessible for any size organization.

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Why Users Love Textedly

Excellent Platform Even Better Support

Textedly is very easy to use. I love their interface, and it was very easy to get set up on the platform.

Scott S.
,
IT Manager

Mass Texting Made Easy

I like that it lets me upload mass lists for my customers to get hit with updates of texts almost instantly.

Tyler M.
,
Executive Assistant

Great Platform - Amazing Customer Service

Textedly is the perfect text messaging service on the market. It provides you with exactly what you need in a super easy interface.

Brendan S.
,
Director of Event Technology
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What Is Toll-Free Texting?

Toll-free texting is a messaging service that enables businesses to communicate with their customers via SMS through a toll-free number. Unlike standard phone numbers, toll-free numbers are easy to remember with prefixes like 800, 888, 844 etc. These numbers give your business a more professional appearance when offering customer service.

Businesses of all sizes are starting to utilize the benefits of adding toll-free SMS for their customer communication.

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How to Get a Toll-Free Number

  • Sign up for your new texting number. Create a contact list of customer phone numbers. They can sign up for this list or be added to it after reaching out to your business with their own text, once you've shared the number.
  • When a customer texts your business, it will appear on your Textedly account page instantly. From this page, you can reply to the customer and they will get the message in the form of an SMS text.
  • You can also message everyone on your contact list at once, promoting products, coupons, news, and more with the push of a single button on your account page.
  • You will receive alerts directly to your phone when you are not near a computer, and you can easily respond from your mobile phone as well.
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Verifying Your Toll-Free Number

Verifying your toll-free number is a critical step for businesses planning to use text message marketing. This process not only ensures that you comply with industry regulations but also builds credibility with your customers. Verification typically involves submitting details about your business and the type of messages you'll be sending, and it's often completed within a few days to 8 weeks, depending on the service provider.

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Why Businesses Should Use Toll-Free SMS

An important part of growing a business today is understanding how to keep in touch with your customers. You want them to know you, trust you, and know exactly what is going on with your business at any given point.

Nearly every customer you have has their phone on them at all times. So, this provides reassurance that you can reach every one of them at any time with the simple push of a button by using a reliable text message.

Toll-free text messaging is also just a convenient, fast, and personal way to interact with customers. The process is easier to navigate and more streamlined than sifting through emails. Having all of your customers’ messages in one place allows you to more easily respond to them quickly and in a way that feels personal to them.

Toll-Free Text Benefits

  • Stay in touch with customers
  • Easier to collect and send personal messages than email
  • Fast promotion to entire contact list at once
  • Customers' preferred contact method
  • Sets your business apart as memorable and interactive

Toll-Free SMS Statistics

Using professional text services to stay in touch with customers and market your business is incredibly effective and has quickly become the top way business owners choose to reach people. According to Small Business Trends, texting has an impressive 45% response rate, compared to just 6% when using email.

Toll-Free Text Message

Uses Your business can use this text service to:

  • Let customers know about a new sale or coupon.
  • Update loyal customers about a new product or news about your business.
  • Respond quickly and personally to customer questions and concerns.
  • Collect contact information from new customers, establishing a trusting and loyal relationship.
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Toll-Free Numbers vs 10 Digit Long Code Texting

Both toll-free texting and 10 digit long code (10DLC) are popular options for business text messaging. Here’s a side-by-side comparison:

‍Feature
Toll-Free Numbers
10DLC Numbers
Cost to Consumer
Free for the caller
Standard messaging rates
Message Throughput
Higher (100+ MPS)
Lower (1-30 MPS)
Use Cases
Customer service, marketing
Peer-to-peer, notifications
Carrier Support
Broad support
Varies by carrier
Customer Perception
Professional, credible
More personal
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Common Questions About Toll-Free Texting

Texts are a fast, easy way to communicate with groups of people, both large and small. With Textedly, you can streamline the communication process.

Send Toll-Free Texts With Textedly Today

Don't miss out on this effective and convenient marketing tactic. There is no better way to establish a clear line of communication and promote your business's products and services at the push of a button. Set up an account with Textedly and start sending and receiving toll-free text messages from your loyal customers today.