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Here’s how you can utilize the two-way messaging services for your hotel:
Looking to book your next trip?
Use code 150FF at checkout for 15% off your next stay!
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Thank you for staying with us!
How did we do? Please reply with your feedback!
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We're excited to have you!
If you need to speak with customer service at any point during your stay, feel free to text SUPPORT to 151515 to connect with a live person right away.
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Did you know check-in is now easier than ever?
Download our mobile app to instantly check-in from your phone during your next stay: https://bit.ly/2waqybB
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Hi Mrs. Watson,
This is a reminder that you are confirmed for a deluxe king suite on Friday, March 20th, 2020 - Sunday March 22nd, 2020.
If you have any questions or need to cancel, please call us at (212) 555-8181.
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Text messaging guests allows hotels to connect across all ages. Millennials are becoming an increasingly important demographic for the hospitality industry – as they are in nearly every sector of commerce – with research suggesting that this group tends to be glued to their phones, sending an average of 67 texts per day.
Note to Hotel Managers: Some 91-percent of users who opted in to receive texts from a brand see those messages as “somewhat” or “very useful.”
Benefits of using texting at your hotel(s) include:
Looking for a Valentine’s Day getaway?
Check out our special promos here: https://bit.ly/2PwkkcQ
Dear, [NAME] Your room is now ready.
Please see the guest services desk for your room key.
Need something from the concierge desk?
Feel free to reply to this text with any requests during your stay.