Automate SMS Drip Campaigns for Better Engagement

SMS drip campaigns deliver the right message at the right moment — automatically. Set up a series of time-delayed texts to nurture leads, onboard customers, and drive conversions on autopilot.

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What is an SMS Drip Campaign?

An SMS drip campaign is a series of time-delayed text messages that are automatically sent to subscribers. Also called flows or sequences, drip campaigns aim to send contacts tailored messages at strategic intervals to boost sales, conversions, or engagement. Drip campaigns are a common email marketing strategy, but given the rise in SMS marketing, they’re growing in popularity for texting too.

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The Benefits SMS Drip Campaigns

SMS drip campaigns are a highly effective marketing tool that uses consistent automated SMS messaging to provide a personalized customer experience. SMS drip campaigns help you reach your audience with the right messages at the right time. Through continuous engagement, you nurture leads better and boost sales. Plus, texting offers its own unique benefits.

SMS offers 98% open rates, 45% response rates, and nearly four times higher click-through rates than email. Overall, SMS drip campaigns help marketers, sales reps, recruiters, and more:

Boost conversions

Enhance lead nurturing

Reduce churn

Increase customer engagement

Save time with automation

Improve product/services awareness

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6 Types of Texting Drip Campaigns For Your Business

There are many use cases for text message drip campaigns. Let’s look at six top ideas for SMS:

Hi, Kate! Don’t forget about the items in your cart! Check out now: https://shop.io/5KZwh3
Hi, Kate! Still thinking about those items? Return to check out and receive 10% off your order: https://shop.io/5KZwh3
Hi, Kate! Your 10% off discount expires in 24 hours. Finish checking out now: https://shop.io/5KZwh3

Abandoned Carts

Oops! Looks like one of your customers forgot to check out! Use SMS drip campaigns to give your customers that extra push to make their purchases.

Sales Lead Nurturing

Most leads aren’t ready to purchase immediately. Use a series of text messages to push leads through the sales funnel and turn them into paying customers. You can use SMS to follow up with leads, share valuable content, extend a free trial, and more.

Hi, Ryan! It was great to connect with you at the vehicle insurance conference. Are you interested in getting a quote for an insurance plan?
Hi, Ryan! Did you know our insurance company has been a leader in the industry for 20+ years? Contact us to get a preliminary consult today.
Check out our reviews carinsurance.com/reviews and see why customers value our insurance. Ready to schedule your hassle-free consultation and join our happy customers?
Hey Ellen! It’s time to schedule your annual health exam. Reply to this text to schedule your visit.
Hey Ellen! Are you ready to schedule your appointment? We have availability next week!
Thank you for scheduling your appointment! We’ll see you on Monday at 5 pm.

Appointment Reminders and Scheduling

To reduce no-shows and lost revenue, use a drip campaign to automate appointment reminders or send time-to-schedule alerts. By automating reminder messages, you save your company time and money. For example, let a customer know it’s time to schedule an oil change with a series of messages.

Solicit Reviews

Use an SMS drip campaign to request reviews for your business. Set up a campaign that automatically follows up with customers about a recent interaction with your brand, event, vacation stay, or dine-in experience. You can set the drip campaign to remind customers about leaving a review as well.

Hi, Rebecca! Thank you for choosing our hotel. We hope you had a wonderful stay! How would you rate your hotel experience from 1-5? (5 being the best)
Thank you for your feedback, Rebecca! Would you be willing to leave a review about your
Thank you for your feedback, Rebecca! Would you be willing to leave a review about your  5-star experience on our website? myhotel.com/reviews 
Hey Michelle! Thanks for signing up for our insider program. Now you’ll receive SMS updates about special offers and new fitness classes!
Our Black Friday sale is coming up! Get an exclusive first look at the work-out classes that will be discounted: getmoving.co/insidersale
Hey Michelle! Congrats on completing 9 work-out classes! You rock! Click here to redeem 15% off your 10th class: getmoving.com/redeem10

Welcome Message Series

Customers are likely to be more engaged when they first subscribe to SMS campaigns, so take advantage of this heightened engagement. Send a warm welcome to your subscribers, thanking them for signing up and providing incentives for your customer to make more purchases. The goal of a welcome message is to make your customers feel appreciated and boost sales.

Customer Re-engagement

If you’ve noticed that your customers haven’t interacted with your company in a while, you can use an SMS drip campaign to re-engage them. Offer personalized incentives and discounts to encourage your inactive customers to make a new purchase.  

Hey Brian! We’ve added 2 new baking classes this month that we think you’ll enjoy. Check them out here: bakeaway.com/newclasses
Hey Brian! We noticed you haven’t shown up to baking class in a while and we miss you! Is there anything we can do to help you come back?
Hey Brian! Guess what, we’ve added a special holiday baking class! The first 10 people to sign up get 50% off the class! Sign up before the deal is gone here: bakeaway.com/holiday50
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Why Users Love Textedly

Good & Reliable Service

The service is good and efficient, you can add GIFS, photos, files, and much more. I also like that I get a text when people text back to the number so I don't miss anything.

Oscar B.
,
COO

Easy to implement and integrate

I like how I am able to message many people in a short time frame. The mass-contact upload also makes this software easy to implement and integrate.

Hospital & Health
,
System User

Straightforward and Responsive Team

I just signed up for Textedly yesterday, and so far, I’m really impressed. It’s refreshing to see a company so dedicated to providing great support right from the start.

Sean G.
,
Executive Sales Manager
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How to Set Up Drip Campaigns on Textedly

You can create and launch drip campaigns all in one place on Textedly’s platform. Here are the step-by-step instructions to follow:

Launch SMS Drip Campaigns with Textedly

Textedly makes it easy to customize and launch SMS drip campaigns all in one app. Take advantage of our stand-out feature to save your company time and watch your engagement and sales skyrocket.


Ready to increase sales?