Free Inbound SMS & Text Messaging for Business

All inbound messages on Textedly are completely free — because great communication shouldn't cost more than it has to. It's the affordable SMS platform your business has been looking for.

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What Are Inbound SMS Messages?

Inbound SMS messages are texts initiated by contacts to your business. Inbound messages include replies to your outbound texts or any message where a customer reaches out first. The main goal of inbound SMS is for businesses to interact with customers to increase engagement and deepen customer relationships.

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Examples of Inbound Messaging

Inbound SMS is typically a two-way conversation between a customer and a business representative. Customers often reach out with inbound SMS messages about the following subjects:

Customer Support
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Customers can text their inquiries directly to your business. SMS lets your customer support team quickly reply, set up auto replies, and personalize messages to improve customer service.
Feedback
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Get customers to text feedback to your business by prompting replies to surveys and asking follow-up questions. Feedback and insights help improve customer satisfaction.
Scheduling
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Customers can text your business to schedule appointments or demos. Your team can respond directly with available times. Scheduling through SMS provides convenience for customers and enhances the customer experience.
Keyword Opt-ins
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Encourage customers to opt into your SMS program by prompting them to text in a keyword. This opt-in method is a quick and easy way to get consent to send SMS messages to customers.
Interactive Campaigns
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To boost customer engagement, make your SMS campaigns interactive by asking customers to reply to enter contests or polls.
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How to Manage Inbound SMS Messages on Textedly’s Platform

Now, we’ll walk through how Textedly users can easily and conveniently manage their free inbound SMS messages on the Textedly platform.

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Viewing Inbound SMS Messages
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Replying to Inbound SMS Messages
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Setting up SMS Message Reply Alerts
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Why Users Love Textedly

Highly Recommend for Any Business

Highly recommend for any business looking to enhance their messaging capabilities!

Hector M.
,
President

Easy to implement and integrate

I like how I am able to message many people in a short time frame. The mass-contact upload also makes this software easy to implement and integrate.

Hospital & Health
,
System User

User-Friendly Service With Excellent Support

Very reliable service. You can count on every message to be delivered and you will be able to reach out to your audience with confidence.

Antolin P.
,
Chief Technology Officer

Get All Incoming Messages FREE on Textedly

Enjoy free inbound SMS messages and the convenience of having all of your customer inquiries in one inbox with Textedly. Using Textedly’s free inbound messaging capabilities, your customers can send you texts and there’s no extra cost. Free inbound texts make Textedly your go-to affordable SMS platform.

Ready to get your inbound SMS messages for free? Sign up for your free trial of Textedly today!

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