Unified Omnichannel Inbox for SMS and Teams

Every customer conversation, every channel — all in one place. Textedly's omnichannel inbox makes it easy to manage SMS, email, chat, and more without ever losing the thread.

A shared Omnichannel Inbox

Get the most out of your customer conversations with our all-in-one Inbox. Keep all customer conversations organized and accessible across all your teams. Respond quicker to all your customer requests, without losing the personalized and friendly touch that customers know and love.

Private sticky notes

Utilize private sticky notes to facilitate internal communication with your teammates. Have private discussions, share information, and ensure efficient communication within your team before replying to a customer conversation.

All your conversations in one convenient place

With our Inbox, you can keep all your conversations from SMS, email, chat, and messaging apps in one spot, which will make responding faster for you and make all your customers much happier.

A unified Inbox with powerful features

Enhance your customer support experience with our easy-to-use interface and a wide selection of helpful tools and features! Our Inbox is lightning fast, simple to use, and optimized for efficiency. It comes with everything a modern support and sales team needs to succeed.

Assign conversations to your Teammates

As conversations come in, easily assign those conversations to your teammates in order to ensure that every customer support request is resolved swiftly, or every sales opportunity is replied to promptly.

Omnichannel Inbox

Textedly provides an efficient, powerful omnichannel inbox for streamlining conversations, maintaining customer relationships and delivering superior customer satisfaction.

Inbox for every conversation

Respond to all your inbound messages with SMS, MMS, Facebook Messenger, Live Chat, WhatsApp and more, all from one single unified Inbox that keeps everything organized.

  • Inbox does everything - Textedly's Inbox is free to use and easy to set up‍
  • Integrate all your messaging needs - Easy to add all our messaging services‍
  • Add your team and start tracking success - Easily add all your teammates or agents to your Inbox

Get more done faster

Textedly's Inbox enables your team to be more productive, lightning fast, and collaborate without switching apps.

  • Automate conversations -Route inbound sales and support conversations to the right team‍
  • Quickly respond to all inbound conversations - Send messages and responses automatically so no one waits‍
  • Get setup in minutes not hours - Textedly's Inbox is free and works immediately

Why use Inbox?

All your inbound messages in one place. Get more sales, reduce friction, and improve customer satisfaction at a scale you have never seen before!

  • Inbox is built for Sales - Use inbox to reply to all your sales opportunities while boosting sales and conversion rates‍
  • Inbox is built for Customer Support - Use Inbox to reply to all your customer support questions and enhance your customer experience‍
  • Inbox is built for Marketing - Use Inbox to reply to your mass SMS marketing blasts and create personalized offers and promotions

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Channels We Connect With

Sync Textedly with your favorite tools and automate the work between them. No switching tabs, no manual exports, just everything working together.

See All Integrations
See All Integrations

Who Needs An Omnichannel Inbox?

Everything your team needs in one Inbox

Text-to-Pay

Include payment links to your Inbox conversations. Make payments effortless, quick, and seamless with inserting Text-to-Pay links.

Customer Reviews

Maximize your business growth potential by obtaining more reviews across Google. Integrate review links directly into your Inbox conversations.

Sticky Notes

Insert internal notes into conversations and engage in private discussions with teammates regarding customer questions before providing a response.

Team Collaboration

Facilitate effective collaboration with teammates in your organization. Allow your agents to connect with customers from the same Inbox.

Message History

Message history provides an easy way to review or access older archived conversations. Easily look back in time and monitor conversation trends.

Ticketing

Our Inbox serves as a help desk to expedite the resolution of complex tickets that necessitate greater context and collaboration.
REVIEWS

Why Users Love Textedly

Best for Marketing & Review Management

Textedly allows you to really customize the campaigns you’re sending, who you’re sending them to, when they go out, and much more. We have retained many customers and generated revenue from Textedly.

Joleen S.
,
Senior Marketing Director

5 Years of Excellent Service

It has become a very important tool in my daily business life. Saved me hours upon hours by now.

Robert R.
,
Owner and Operator

User-Friendly Service With Excellent Support

Very reliable service. You can count on every message to be delivered and you will be able to reach out to your audience with confidence.

Antolin P.
,
Chief Technology Officer

Try Text Marketing Today

Get started with Textedly. You'll be set up in minutes.

Start Texting FREE
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