The list really does go on and on because Textedly’s WP SMS integration lets you adapt text to work for your business. While a dentist’s office might want to remind clients about an appointment, a food truck might need to alert followers of a change in location or hours. The hows and whys can vary, but with the right information gathered from customers and clients, you can sync WordPress with Textedly to automate the communication and contacts that go through your website.
The flexibility of WordPress needs an integration that’s equally flexible, and that’s what you get with Textedly.
There’s no extra app for you or your customers to download. You don’t have to toggle between dashboards either. Textedly adds the functionality to WordPress, where you can manage communication, sign-ups, and all of your WP site features.
Text marketing follows similar rules to email marketing. Things like express permission to send text and opt-out options are required. However, most businesses (and probably you) are already following similar guidelines for email marketing. Now it’s a matter of collecting mobile numbers in your contact form and expressly asking to text.
When you use WordPress to send SMS, new avenues open to you. There are a few things to learn about maximizing the potential of text. For example, text messages are limited in length. This is the channel for those, “Don’t miss our sale on xx/xx/xxxx! Here’s a coupon just for you!” or “Please confirm your appointment on xx/xx/xxx,” kind of messages. Keep these messages short, to the point, and follow with a link or clear call to action. Coupon codes and survey links can (and should) be embedded in the message. Since most texts go through mobile devices, make sure the included links send your customers to mobile-optimized pages. If you make the process painless and even fun, they’ll keep coming back.