Text-to-Landline Service: Enable SMS on Your Business Number
Already have a landline or VoIP number? Textedly lets you send and receive SMS messages on it — no new number required.
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What Happens If You Text a Landline
Not all texts to a landline will be lost. There are only two possible scenarios: the text is delivered or it fails. The question that should really be asked is why do some texts to landlines get delivered, while others are unsuccessful? Any landline that can receive texts successfully has a text-to-landline service.
What happens when you text a landline without a text-to-landline service? If your landline only operates via phone calls, then customers who try texting to a landline will fail to receive a response, often receiving a text-failed response. Many customers tend to utilize the convenient benefits of texting for their business purposes. A landline without a texting feature prevents business owners from knowing what potential customers they may be ignoring.
What happens when you text a landline with Textedly? Your prospective customers and current customers can contact you easily and without failure. With a text-to-landline service you will not lose a customer because they’ve mistakenly texted a landline hoping for a response. You’ll open the gateway for any messages on your landline to come through.
What is Text to Landline?
Text to landline allows a customer or client to send a text message about inquiries or product questions to a business's landline phone number
Text to Landline Features Explained
A text-to-landline feature is one in which a customer can send a text message about inquiries or product questions to a business's landline phone number, and your business can respond quickly by sending an appropriate response to the customer's request. Instead of having a negative experience, the customer will be satisfied with your response time and more than likely come back to your business. Instead of being put on hold, you can easily respond to your customers via text or call during business hours.
Prospect sends text
No response
Prospect is lost
When you text a landline with Textedly
Prospect sends text
Delightful Response
Sale is made
New revenue channel grows
How to set up Text-to-Landline with Textedly
Enabling Text-to-Landline is incredibly simple with Textedly. All you need to do is contact a representative to request a landline to enable texting. Your landline texting will be enabled after 1 business day.
Then, you can manage all your texts and conversation in your Textedly dashboard. Here you can also set up text keywords to automatically trigger responses to common inquiries.
Watch our video below to learn more about setting up Text-to-Landline on our platform.
Can I Use My Current Number with a Text-to-Landline Service?
The simple answer is: Yes! Your calls will continue to work just like normal and for texting purposes, all incoming texts to your number will feed into your text-to-landline service dashboard provided by Textedly.
Why Choose Textedly As Your Text-to-Landline Solution?
Why people should choose Textedly as Your Text-to-Landline solution:
Easy Set-Up
CTIA and Mobile Carrier Setup
MMS Enabled
Free Incoming Texts
Who Should Use Text-to-Landline Services?
Industries across the board. Studies show texts often outweigh calls for certain kinds of messaging related to general business inquiries and minor customer service issues. The buffer that texting provides is less intrusive and often times more efficient (for the business and the consumer). Text-to-landline services are most commonly used by these industries:
Finance
Restaurants
Retail
Medical Offices
Enterprises
Universities
Customers can send a text to a landline to make a reservation with a restaurant or make changes to the time and size of their party for a reservation.
Customers can send requests to car dealerships for the purpose of scheduling a test drive, and customers can make business inquiries about available vehicles.
With this feature, you can use your existing landline number to send and receive messages from your customers without the installation of any software. You can simply integrate your phone number with a text marketing service like Textedly to enable texts on your landline.
Benefits of Text-to-Landline Numbers
Since customers value their time and having their inquiries acknowledged and answered by a business representative, landline texts can give your business a boost in revenue and encourage new customers to consider purchasing products and services from your brand.
There are many benefits that your business can achieve with this type of text-to-landline feature:
By making communication more convenient for your customers and making them feel valued, you can encourage them to reach out to friends and family who may find interest in your brand.
Many customers value the power of texting over calling or email since some customers find it more convenient to text than to call or send an email to a business.
A response time of one-minute can improve your lead conversion rate by 391%. Customers want their questions answered fast by you or your competitor and in through the channel convenient for them.
By equipping employees with a clean and user-friendly dashboard to funnel leads to sales or customers to support, they can improve internal communication.
Frequently Asked Questions About Texting to Landline
Use Textedly as Your Text to a Landline Solution
You can contact a Textedly representative and request to enable texting on your landline. Within a business day, your landline should have texting functionality enabled so that you can contact your customers and respond to their business inquiries about your products and services.
Using Textedly to communicate with your customers is quick and easy. Get started with a 14-day free trial today.
