Here’s how you can utilize the two-way messaging services for your hotel:
Text messaging guests allows hotels to connect across all ages. Millennials are becoming an increasingly important demographic for the hospitality industry – as they are in nearly every sector of commerce – with research suggesting that this group tends to be glued to their phones, sending an average of 67 texts per day.
Note to Hotel Managers: Some 91-percent of users who opted in to receive texts from a brand see those messages as “somewhat” or “very useful.”
Benefits of using texting at your hotel(s) include: