SMS 101

Everything you need to know about texting customers well.

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SMS 101

SMS 101

AI Voice Agents vs. IVR: Best Answering Service?

AI voice agents understand intent, pull live data, and resolve calls human-style — see how they outperform legacy IVR phone menus on speed, accuracy, and CSAT.
February 16, 2026
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8
min read
SMS 101

10 Best Mass Texting Apps in 2026

See how the 10 best mass texting apps in 2026 stack up on features, pricing, pros, and cons — and learn how to pick the right one for your growing business.
January 1, 2026
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21
min read
SMS 101

Textedly vs. SimpleTexting: Which SMS Platform Is Best?

Compare Textedly and SimpleTexting across pricing, features, compliance, and integrations to choose the SMS marketing platform that fits your business best.
August 14, 2025
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7
min read
SMS 101

Smartphone History: The Timeline of a Modern Marvel

From the 1973 Motorola call to today's AI-powered devices, walk through the smartphone timeline and the milestones that shaped how we connect, work, and play.
February 7, 2024
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19
min read
SMS 101

How to Track Text Message Analytics Using UTM Codes

Track SMS campaign traffic in Google Analytics with UTM codes — learn the 5 parameter types, how to build them, how to shorten URLs, and find your metrics fast.
February 7, 2024
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5
min read
SMS 101

Emoticons vs Emojis and How to Use Them for Text Marketing

Emoticons and emojis lift SMS engagement — learn the difference, top emoji resources, and 7 best practices to add personality without overdoing it in marketing.
February 7, 2024
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5
min read
SMS 101

Business Texting: How to Use Text Acronyms the Right Way

Learn key business text acronyms, practical examples, and essential DOs & DON'Ts to enhance your SMS marketing campaigns.
February 7, 2024
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7
min read
SMS 101

27 Tone Indicators and How to Use Them

Tone gets lost in text — learn how 27 tone indicators like /s, /j, and /g help clarify intent in your SMS messages and quickly cut down on miscommunication.
February 7, 2024
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7
min read
SMS 101

Textedly Recognized as a Leader in LA Tech Scene by G2Crowd

G2 Crowd names Textedly a top leader in the LA tech scene. Learn how our award-winning SMS marketing platform drives innovation.
October 14, 2020
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3
min read
SMS 101

Textedly vs. Podium: Which SMS Platform is Right for You?

Compare Textedly and Podium across features, pricing, automation, AI, and integrations to find the best SMS marketing platform that fits your business goals.
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20
min read

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