SMS 101

Everything you need to know about texting customers well.

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SMS 101

SMS 101

AI Voice Agents vs. IVR: Best Answering Service?

AI voice agents understand intent, pull live data, and resolve calls human-style — see how they outperform legacy IVR phone menus on speed, accuracy, and CSAT.
February 16, 2026
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8
min read
SMS 101

10 Best Mass Texting Apps in 2026

See how the 10 best mass texting apps in 2026 stack up on features, pricing, pros, and cons — and learn how to pick the right one for your growing business.
January 1, 2026
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21
min read
SMS 101

Textedly vs. SimpleTexting: Which SMS Platform Is Best?

Compare Textedly and SimpleTexting across pricing, features, compliance, and integrations to choose the SMS marketing platform that fits your business best.
August 14, 2025
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7
min read
SMS 101

Smartphone History: The Timeline of a Modern Marvel

From the 1973 Motorola call to today's AI-powered devices, walk through the smartphone timeline and the milestones that shaped how we connect, work, and play.
February 7, 2024
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19
min read
SMS 101

Essential SMS Marketing Best Practices for Better Engagement

SMS marketing best practices unlock real growth — learn how to build a strong foundation, craft effective messages, boost engagement, and avoid common pitfalls.
October 9, 2024
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11
min read
SMS 101

SMS vs. Push Notifications: Choosing the Right Channel

SMS or push notifications? Learn how each channel works, when to use which, and best practices for crafting, timing, and complying so every message lands right.
September 12, 2024
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9
min read
SMS 101

Sent a Text to the Wrong Person? Here’s How to Recover

Sent your text to the wrong audience? Learn six ways to apologize gracefully, plus ready-to-send templates for confidential leaks, complaints, and tone errors.
June 27, 2024
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10
min read
SMS 101

How to Choose an SMS Keyword for Your Campaign

SMS keywords turn billboards and ads into subscribers — learn the 5 keyword types, 8 tips for choosing one, campaign best practices, and how to set them up.
May 2, 2024
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10
min read
SMS 101

SMS Gateways: What Businesses Should Know

SMS gateways move texts between apps and phones — learn what they are, how they work step by step, the 3 types, and business use cases like marketing and 2FA.
February 27, 2024
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4
min read
SMS 101

Can You Text 911? Here’s What You Should Know

Text-to-911 is real but limited — learn where it's available, when to use it, how to send a text, and why calling 911 is still the safer first option always.
February 27, 2024
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9
min read
SMS 101

What Is a Bounce Back Campaign?

Bounce back campaigns turn one-time buyers into repeat customers via SMS — learn how they work, top ideas, and how to launch with autoresponders and keywords.
February 7, 2024
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5
min read
SMS 101

What Is VoIP Texting? Business Benefits of Internet Texting

VoIP texting lets you message customers from any internet device — explore how it works, what you can do with it, and key benefits over traditional SMS today.
February 7, 2024
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5
min read
SMS 101

What Does “Sent As a Text Message” Mean?

Seeing 'Sent as Text Message' on your iPhone means your message went via SMS instead of iMessage — here's why it happens and what those green bubbles mean.
February 7, 2024
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5
min read
SMS 101

Two-Way Texting: How To Talk (and Listen) To Your Customers

71% of Americans check their phones within 10 minutes of waking — see how two-way texting builds trust, gathers feedback, and boosts loyalty. Start free today.
February 7, 2024
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5
min read
SMS 101

Texting in Healthcare: Tips and Templates

Healthcare texting saves time and lives — see 5 patient use cases, the key SMS risks, HIPAA compliance rules, and 15 ready-to-use medical templates to send.
February 7, 2024
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5
min read
SMS 101

Smartphone History: The Timeline of a Modern Marvel

From the 1973 Motorola call to today's AI-powered devices, walk through the smartphone timeline and the milestones that shaped how we connect, work, and play.
February 7, 2024
 • 
19
min read
SMS 101

SMS Marketing Glossary: Common SMS Terms You Should Know

Confused by A2P, P2P, shortcodes, and TCPA? This SMS marketing glossary breaks down 24 common terms you should know so you can launch campaigns with confidence.
February 7, 2024
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6
min read
SMS 101

RCS Messaging: What Is It and How Does It Work?

RCS is the next-gen SMS — explore how it works, the features it adds over SMS, how secure it is, and how brands can use it to lift marketing performance fast.
February 7, 2024
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5
min read
SMS 101

How to Use Textedly: A Step by Step Guide

Textedly setup takes just minutes — log in, create a keyword, upload contacts, draft your first message, and monitor reports from one simple business dashboard.
February 7, 2024
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5
min read

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