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Services like Textedly that provide a toll-free texting solution for SMS marketing make that simple by giving your customers a fast and easy way to reach businesses while giving businesses one convenient place to collect and respond to customer messages.
And, best of all, SMS marketing has never been easier thanks to Textedly’s easy-to-use texting solutions platform.
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Businesses of all sizes are starting to utilize the benefits of adding toll-free SMS for their customer communication.
Nearly every customer you have has their phone on them at all times. So, this provides reassurance that you can reach every one of them at any time with the simple push of a button by using a reliable text message.
Toll-free text messaging is also just a convenient, fast, and personal way to interact with customers. The process is easier to navigate and more streamlined than sifting through emails. Having all of your customers’ messages in one place allows you to more easily respond to them quickly and in a way that feels personal to them.
Using professional text services to stay in touch with customers and market your business is incredibly effective and has quickly become the top way business owners choose to reach people. According to Small Business Trends, texting has an impressive 45% response rate, compared to just 6% when using email.
Uses Your business can use this text service to:
Feature | Toll-Free Numbers | 10DLC Numbers |
Cost to Consumer | Free for the caller | Standard messaging rates |
Message Throughput | Higher (100+ MPS) | Lower (1-30 MPS) |
Use Cases | Customer service, marketing | Peer-to-peer, notifications |
Carrier Support | Broad support | Varries by carrier |
Customer Perception | Professional, credible | More personal |