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Unlike SMS for marketing or sales, transactional sms messages are the least invasive kind of communication because the next step prompted to your audience is facilitating a path they were already on.
The point of transaction texts is to support the audience's journey. You are helping the customer get to the next step or providing valuable information they need to know. This may include purchase order updates, confirmations, documentation before a procedure, or general introductory messaging.
Hello, this is Astoria Dental here to remind you that you have an upcoming appointment on Monday, February 24th at 2 PM.
If you need to cancel or reschedule your appointment, please call us at (718) 333-1111.
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Home Decor Insider:
Thanks for joining our special text announcement list. We'll be sending you another message with our special offer.
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You have placed an order on iPhoneparts.com for the "iPhone 9 replacement screen". The total of your order is $95 with shipping included.
Your order will be shipped out within 1-3 days. You'll receive a follow-up text message of your order's traking number to stay updated on delivery.
Text STOP to end
This is Little Italy here letting you know that you've booked a reservation for four at 6:30 PM today, 2/3/2020
Text back Y to confirm the reservation. Text back N to cancel the reservation. Call (718) 555-8888 to change the details of your reservation.
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This is where Textedly comes in.