Unlike SMS for marketing or sales, transactional sms messages are the least invasive kind of communication because the next step prompted to your audience is facilitating a path they were already on.
The point of transaction texts is to support the audience's journey. You are helping the customer get to the next step or providing valuable information they need to know. This may include purchase order updates, confirmations, documentation before a procedure, or general introductory messaging.
This is where Textedly comes in.