Stay Compliant with Textedly’s CTIA & Mobile Carrier Compliance Features

Texting offers speed, visibility, and increased engagement — but without SMS compliance measures, it can also carry serious risk. To protect our users, Textedly makes it easy to follow critical carrier regulations and CTIA guidelines. From streamlined opt-in management to easy phone number registration, Textedly puts compliance first, enabling you to text with confidence.

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Experience Easy, Compliant SMS Opt-Ins

Growing your SMS subscriber list is easy with Textedly’s simple, secure, verifiable opt-ins. Users have a variety of options when it comes to capturing opt-ins, including:

Text-to-Join Keywords

Keywords enable contacts to join your SMS list by texting in a specific word or phrase to your dedicated number. For example, a customer could text “JOIN” to automatically opt into your texting service.

Compliant Webforms

Capture opt-ins through customizable, CTIA-compliant webforms that include mandatory compliance language, such as message frequency and “Msg & data rates may apply.”

Double Opt-In

Obtaining a double opt-in confirmation from contacts adds an extra layer of compliance and consent verification. Double opt-ins are as easy as requiring customers to reply “YES” to confirm their subscription choice.

Ace Compliance With Automatic Opt-Outs

Respecting opt-outs isn’t optional — it’s a core part of staying compliant. Mishandling opt-outs can lead to message blocking, fines, or being blacklisted by carriers. Textedly takes the guesswork out of opt-out compliance by offering the following features to protect you and your subscribers.

Automatic Unsubscribe Detection

Textedly guides you through the process of verifying your toll-free number, which:

Ensures your number is authorized to send high-volume texts
Reduces message filtering by carriers
Can improve deliverability rates

Complete the entire toll-free registration process inside your Textedly account using our step-by-step guide.

Smart List Management

The days of manually tracking unsubscribes are over. Textedly keeps your contact list clean by marking opted-out contacts clearly, preventing messages from being sent to unsubscribed numbers, and creating logs for audits and reporting.

Unsubscribe Metrics

Leverage Textedly’s reporting and metrics to track unsubscribe trends over time, view opt-out rates for each campaign, and identify potential spam issues before they escalate. Textedly’s opt-out processes make it easy to improve targeting and refine your messaging strategy to improve the subscriber experience.

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Hassle-Free SMS Phone Number Registration

To maintain compliance with major carriers, SMS phone number registration is now mandatory for both toll-free and 10DLC numbers. Textedly simplifies the process with a built-in, step-by-step phone number registration workflow and approval status tracking directly from your dashboard. Let’s explore the registration processes for each supported number type.

Toll-Free Number Registration

Textedly guides you through the process of verifying your toll-free number, which:

Ensures your number is authorized to send high-volume texts
Reduces message filtering by carriers
Can improve deliverability rates

Complete the entire toll-free registration process inside your Textedly account using our step-by-step guide.

10DLC Number Registration

If you use a 10-digit number, U.S. mobile carriers require that you register:

Your business as a brand
The type of messages you plan to send
Your intended message volume

Get started with Textedly’s 10DLC registration guide. Mobile carriers also require your brand to have a privacy policy on file. See Textedly’s privacy policy guidelines for more information.

Text Confidently With Textedly’s Built-In Compliance

Compliance doesn’t have to be complicated. With Textedly, you get a platform built to align with CTIA and mobile carrier guidelines automatically. Plus, Textedly’s team of dedicated experts are always available to help you avoid filtering, fines, and frustration by staying updated on changing carrier regulations, CTIA guidelines, and best practices.

Whether you’re setting up your first campaign or registering a new number, we’ll guide you every step of the way. Start texting safer and smarter today.

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