Make Conversations Visual With Inbound MMS

Textedly’s Inbound MMS feature makes customer texting easier and more versatile. Request photos to troubleshoot faster, provide accurate pricing estimates, or document damaged products.

Try Textedly Freesee all features

Why Inbound MMS Benefits Your Business

Inbound MMS can make your life easier. Here are just a few of the top benefits:

Enhanced customer communication as multimedia can reduce miscommunication
Operational efficiencies as it creates a visual record that can be easily referenced
Sales opportunities as customers can send inspirational photos for their desired outcome
Competitive advantage as not all businesses support inbound multimedia messaging
Better customer experience because they can snap a photo instead of typing out a long explanation
Faster problem resolution since teams can diagnose and solve issues quicker with visual context
Unlock Your Competitive Edge With Inbound MMS
Try Textedly Today

5 Ways to Improve Your Business with Inbound MMS

From sales teams to painting crews, inbound photo messaging makes your texting channel more effective and efficient. Here are just five ways inbound MMS can help your business.

Provide More Accurate Pricing Quotes

Ask customers to send in a photo of their living room space they want painted, the lawn they need mowed, car they need detailed, or tires they need replaced for more accurate pricing estimates.

Request Inspirational Photos

Get a sense of what your client’s ultimate vision is for their home remodel, landscaping change, florals for their event, and more.

Improve Troubleshooting With Visuals

Instead of messaging back and forth to diagnose a problem, improve the speed of resolution by requesting a screenshot or video of the issue.

Let Customers Send in Damaged Products

Sometimes you need proof that an item arrived damaged for your records. Ensure that you get this by requesting a photo from customers.

Improve Product Recommendations

Improve the accuracy of product recommendations and replacement parts by requesting photos from your customers.

Textedly Customers Love Us

Our customers love Textedly. Here are just a few of the nice things they say about us.

Leader
Based on 940+ reviews
GM
Gretchen M.
Chief Creative
I would never switch at this point
I love that Textedly is reasonably priced and can grow with me. I've used Textedly daily for four years and I would never switch at this point.
Read More
DG
Desiree G.
Office Administrator
Top notch customer service!
I like how I can easily create messages and receive responses back when necessary. The customer service help has been top notch and so helpful. Pleased with ease of transition to group texts and integration into our company.
Read More
CS
Chelsey S.
Photographer
Highly recommend it
My clients love it because they never miss an announcement, and I love it because it’s helped me grow engagement and sales. Highly recommend it for any small business that wants a direct line to their customers!
Read More

Picture Better Conversations With 
Inbound MMS by Textedly

Ensure you have the visual context you need to provide accurate quotes, quickly fix issues, suggest the right product, and bring your client’s vision to life with Textedly’s Inbound MMS service.

Ensure you and your customers are aligned and having better conversations with Textedly.

Try Us FreeView All Features
The World's Best Text Messaging Company!
RESOURCES
SMS Marketing GuideSMS Marketing Help CenterText Marketing Best PracticesBenefits of SMS MarketingSMS Marketing Compliance GuideIndustry GuidesSMS & MMS Mass TextingReferral ProgramBlogSitemap
PRODUCTS
SMS PricingTextedly FeaturesGroup TextText to WinText BlastsNonprofitsSMS PromotionText WebformsText-to-PayText Reviews

Business Text MessagingEnterprise SMSText to LandlineAppointment Reminder TextsSMS AutomationToll-Free TextingSMS AdvertisingSMS AutomationOmnichannel Inbox10DLC Texting
TEXTEDLY
Textedly Impact ProgramContact UsPrivacy PolicyTerms of ServiceAffiliate Terms & ConditionsYour Privacy ChoicesAnti-SpamText ReviewsSales Support 866-611-3050Company Info
Message and data rates may apply. To unsubscribe from any Textedly list, simply text "STOP" to the originating short code or contact support. For help text "HELP" to the originating short code. Textedly is a 100% opt-in service. Textedly does not provide a list of phone numbers.
© Copyright 2025, Textedly