Multi-User Collaboration Texting Platform for Teams

Textedly’s Multi-User Support brings structure and collaboration to team-based texting. Say goodbye to chaos and crossed wires — from shared inboxes to role-based access, this feature turns your texting platform into a fully collaborative workspace.

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Unlimited Teammates, One Central Account

No team is too big for Textedly. From two team members to two hundred, everyone can stay aligned and productive within the same messaging workspace.

Invite as many users, or Teammates, as you need with Multi-User Support. Each user gets their own login credentials, enabling your business to keep communication organized while empowering team members to jump in where and when they’re needed most.

Collaborate in real time, assign follow-ups, and ensure nothing gets missed. Need to manage support tickets, execute marketing campaigns, or coordinate field teams? Multi-User Support makes it easy to share the workload and solve problems faster.

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Built for Teams That Text

Textedly’s Multi-User Support feature is ideal for teams that:

Team Collaboration

Divide responsibilities across multiple teams.

Centralized Oversight

Need oversight and control of messaging access.

High-Volume Messaging

Manage high volumes of incoming texts.

Shared Inbox Management

Want a shared SMS inbox with clear assignments.

Work Smarter Together With Textedly

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Flexible Permissions for Secure Collaboration

Textedly users can leverage rule-based permissions to control which Teammates are allowed to perform certain tasks. Set permissions for to control which Teammates can:

  • See customer billing history
  • Update credit cards
  • Allow single uploads
  • Allow .csv file uploads

Tailor access for departments such as marketing, customer service, or billing to ensure each Teammate gets just what they need, and nothing they don’t.

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How to Add New Teammates

Adding new Teammates is simple and fast.

From the bottom left corner of your Textedly profile:

Navigate to the Account Settings tab.

Click on the Teammates tab.

In the top right corner, click New Teammate +.

Enter the information required for your newest user.

Enable any permissions you’d like this Teammate to have.

Click Save.

The new user will receive an email to confirm their account and create a password.

Have more questions about adding Teammates? Check out our help center guide.

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Teams Love Textedly

Textedly customers love our platform's collaboration tools. Here's what a few of them say about our Multi-User Support features and capabilities.

Easy to implement and integrate

I like how I am able to message many people in a short time frame. The mass-contact upload also makes this software easy to implement and integrate.

Hospital & Health
,
System User

Super Seamless

Textedly is incredibly fast, reliable, and easy to use. It is super user-friendly, making it simple to set up and schedule messages.

Kiwii J.
,
Managing Director

Great Platform With Easy Onboarding

Textedly works great for mass communication within our company. We have about 300 employees using this platform for event notifications, invitations, and announcements.

Karen B.
,
Administrative Admin

Collaborative Messaging Starts With Textedly

Multi-User Support gives your team the power to grow, scale, and succeed together.

Ready to see it in action?