Packed with compliance safeguards, Textedly ensures all texts sent from our platform are genuine messages from brands. This is a win-win as customers are protected from spam, and your brand gets to send text messages that feel authentic, human, and uniquely yours.

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How to Make Your Texts Feel Authentic & Human

Give your customers and contacts a reason to reply. Make your texts stand out from generic, copy-pasted messages with these tips:

Personalize Your Messages

Address recipients by name, reference previous interactions, and consider the context of your communication.

Time It Right

Send messages when they are most relevant and impactful for the recipient, not simply when it's convenient for you. This can help messages feel timely and more human.

Encourage Two-Way SMS

Encourage your contacts to reply and engage with your brand, moving beyond one-sided blasts. Two-way conversations can help you build real relationships.

Maintain a Human Tone

Write casually, clearly, and concisely, sounding like a friendly individual rather than a generic robot. You should also be mindful to exude empathy and add your brand’s tone.

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How Textedly Enables Authentic Texting for Brands

Textedly helps brands execute authentic text messaging campaigns. For example, Textedly offers the following features:

Dynamic Personalization Fields

Seamlessly insert customer names, company names, emails, addresses, city, state, or ZIP codes into your mass texts to personalize them at scale.

Conversational SMS Templates

Textedly provides customers with SMS templates and examples that are conversational and easily tweaked to make them feel uniquely yours.

Support for MMS

Attach visual content to your messages to engage your audience and add personality.

AI Suggestions for a Friendly Tone

Textedly’s AI text messaging tool enables brands to improve the tone of their message with a simple click.

Two-Way Inbox for Seamless Replies

With Textedly’s SMS inbox, you can actually respond to customers, not just send out messages.

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Customers Love the Textedly Platform

Textedly is loved by many. Here are just a few customer reviews from G2.

Super Seamless

Textedly is incredibly fast, reliable, and easy to use. It is super user-friendly, making it simple to set up and schedule messages.

Kiwii J.

Managing Director

Easy to implement and integrate

I like how I am able to message many people in a short time frame. The mass-contact upload also makes this software easy to implement and integrate.

Hospital & Health

System User

Highly recommend it

My clients love it because they never miss an announcement, and I love it because it’s helped me grow engagement and sales. Highly recommend it for any small business that wants a direct line to their customers!

Chelsey S.

Photographer

Experience Real Connections With Textedly’s SMS Platform

With authentic messaging, your brand can build real relationships with your text subscribers. Use our tips to stand out in a sea of sameness.

Ready to try text messaging for your business? Your first 50 texts are on us when you sign up today.

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