Automatic Replies for Your Out-of-Office Moments

Textedly’s Automatic Replies feature enables your business to respond to inbound text messages even when you’re gone for the day, out on vacation, or simply not managing your SMS inbox. Keep customers happier with these instant replies.

Your Customers (and Team) Will Love Auto Replies

No one likes waiting hours for a response. When customers reach out to your business texting line, they expect a reply. Instead of leaving their inbound message unanswered, an auto reply ensures that they get a response. Here are just a few benefits of implementing auto replies.

Keep customers informed. Let customers know when they can expect a reply when you're not managing your inbox.
24/7 coverage. Your business will feel like it is always on and reachable, even if it is after hours.
Fast replies. Customers expect quick replies, especially to texts. Auto replies make this possible at all hours.
Reduced missed opportunities. Capture leads or additional information with auto replies, even if you are unavailable.
Ensure professional image. An out-of-office message is a professional courtesy that lets people know you’re unavailable to reply.
Save your team time. Automated replies help your team save time and respond quickly to inbound messages.
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6 Best Business Scenarios for Auto Replies

Here are just a few of the top scenarios to use automatic replies within your business.

Thanks for reaching out! We’re currently closed in observance of July 4. Our office will reopen July 5!

Holiday Business Closures. Let customers know your business is closed for the day in observance of a holiday.

Thanks for texting in! Our support line is extra busy right now. Please hang tight, we’ll be with you as soon as we can.

Slow to Respond. Use an auto reply to let customers know that your support line is busy, but you’ll get to them quickly.

Thanks for messaging us! We’re closed for the day, but we’ll reach out first thing tomorrow.

After-Hours Responses. Let customers know you’re closed and when you’ll get back to them.

We got your message! Can you just provide your name, email, and ZIP so we can connect you with the right office?

Lead Capture. Use an automatic reply to collect key information from inbound leads.

Hey there! Thanks for texting in. I’m on a vacation until Oct. 1. Please reach out to my colleague for immediate assistance.

Vacation Responder Messages. Set an automatic vacation reply when you’re away from the office.

Thanks for reaching out! This inbox is not monitored. For assistance, please visit [website] or contact [support email].

Inbox Unmonitored. Direct contacts to different contact method when your inbox isn’t monitored.

How To Set Up Auto Replies on Textedly

You can set up auto replies quickly and seamlessly on Textedly. Here are the steps to follow:

Head to the Textedly App Store.

Select Automatic Replies from the list.

Set Your Start and End Time.

Craft Your Auto-Reply Message.

Seamless. Instant. Always On. Automatic Replies by Textedly

Textedly makes it easy to set up automatic replies to any inbound message. Use this feature to reply instantly to customers to keep them informed and happy.

Ready to try it for yourself? Sign up for a free 14-day trial today.